Frequently Asked Questions (FAQ)
Website Development
We often find a mismatch between client perceptions and the actual complexity of a task.
Frequently, things that seem difficult or expensive are quick to implement, while "simple" ideas can require significant time and resources.
We are always available for a consultation to help clarify your needs!
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How much does a website cost?Pricing depends on complexity and features. Standard websites typically range between €450 and €700, while full eCommerce solutions can reach €1,100+.
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What do I need to provide to get started?To begin, we primarily need:
Business Details: A description of your company and the products/services you offer.
Feature Requirements: Specific tools you need (e.g., contact forms, booking systems, blogs).
Design Inspiration: Examples of websites you like.
Optional materials (we can help you create these if needed):
Company Profile: History, team, values, and achievements.
Content: Text, articles, images, and videos.
Branding: Logo, color palette, and fonts. -
I don't have high-quality content or a logo. Can you help?Yes. Our creative team includes copywriters and graphic designers who can create original content or edit your existing materials.
We also offer professional Logo design and can source high-quality stock images that fit your brand concept perfectly. -
Will I be involved in the development process?Absolutely. Your feedback is vital for a successful launch. You will be involved in:
Initial Discovery: Defining goals, target audience, and requirements.
Concept Review: Approving design drafts to ensure they meet your vision.
Final Testing: Reviewing the site before it goes live to ensure everything is seamless. -
Can I edit the website myself later?Yes. You will have access to a User-Friendly Admin Panel (CMS). You can update text, images, products, prices, and posts without any technical skills.
Note: If you are on our "Premium" or "Ecommerce" support plan , our team handles the content management and all updates will be implemented within 24 hours of your request. -
I already have a website. Can you redesign it?Yes, we can refresh your existing site to improve speed, structure, and SEO. However, if you are looking for a massive design overhaul, it is often more cost-effective and efficient to build a completely new website , on modern architecture.
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Does the website come with a warranty?Yes. Every project includes up to one year of free technical support, covering core system updates, security monitoring, and general consultations.
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Is maintenance available after the first year?Yes. You can choose between "Technical Support" (security/updates) or "Full Support" (we manage all content changes for you). We recommend keeping maintenance with the original developers to ensure total compatibility between system versions.
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Do you offer SEO Services?Yes. Every website we build includes Foundational SEO. We install dedicated SEO modules and optimize all initial links, images, metadata, and technical parameters to ensure your site is search-engine ready from day one. Ongoing SEO Services: For all content, articles, and updates added after the site launch, we offer specialized SEO Optimization services. This ensures your new materials continue to rank highly and reach your target audience effectively. You can learn more about our SEO strategies HERE
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When will my website be ready?The standard build time is between 5 and 15 business days, depending on the complexity of your features, page count, and readiness of materials.
Estimated Timelines:
Single-Page Sites: Typically ready within 3–4 business days.
Standard Business Sites: Based on our experience, most projects are completed within 7–8 business days.
E-commerce Stores: These require a longer timeline due to advanced functionality, product integration, and legal compliance setups.
Your Custom Timeline:
Following our initial consultation, we will provide you with a fixed delivery date based on your specific requirements and goals. -
Can a booking system be integrated?Yes. We can integrate a professional booking system that allows users to automatically schedule appointments, consultations, or accommodation dates.
Your calendars can be fully synchronized with major platforms such as Booking.com and Airbnb.
If you utilize other third-party platforms, we can discuss custom integration options during our initial consultation to ensure a seamless workflow. -
What are Hosting and Domains? Can you help me choose?Hosting and Domains are the two essential components required for any website to exist online.
Hosting is the digital space where all your website’s data is stored—including the core system, components, text, images, and other essential files.
The Domain is your website’s unique address (e.g., www.yourbrand.com). It is crucial for brand recognition and plays a significant role in your SEO performance.
We will guide you in selecting the most effective domain name tailored to your niche, services, and target audience.
Before launch, we handle the full registration of your chosen domain. Furthermore, the hosting we provide is reliable, lightning-fast, and built with the highest level of security to keep your business protected.
E-commerce
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What is a Tracing System and why is it important?A Tracing System monitors user behavior by recording the entire customer journey—from the moment they land on your site until they leave.
It tracks specific actions such as product views, "add to cart" events, time spent on each page, and form completions. This data is invaluable because it highlights exactly where users drop off, what they prefer, and where they encounter friction. By identifying these "pain points," you can optimize your content and streamline the checkout process, leading to a better user experience and a more attractive website. -
How do I add products and manage my catalog?You can manually add, remove, or edit products, manage inventory, and organize categories or brands directly through your Admin Panel.
For businesses with massive inventories, manual entry can be tedious. To solve this, we offer bulk product upload from XML or CSV files. We can automatically import titles, descriptions, images, pricing (wholesale and retail), stock levels, and more. This data can be scheduled to update weekly, bi-weekly, monthly, or at any interval that suits your needs. -
How many products will be on the site at launch?We will personally upload up to 30 products to ensure that all categories, filters, and tags are functioning perfectly.
Once the initial setup is complete, we’ll schedule a meeting to walk you through the software and show you the "ins and outs" of managing your store. -
Is there a limit on how many products I can upload?No, there are no limits. You can upload as many products as your business requires.
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When will the website be ready?Building a high-quality online store takes time because of the various integrations and testing phases involved.
Our standard turnaround time is 15–20 business days. In most cases, we aim for the 15-day mark, provided there are no highly complex custom requirements.
SEO Services
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How long does it take to see SEO results?SEO is a long-term strategy. Typically, noticeable changes in rankings and traffic appear within 3 to 6 months, though this timeline can be longer in highly competitive niches.
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What is the difference between SEO and Google Ads?Google Ads delivers instant results, but the traffic stops the moment you stop paying.
SEO, on the other hand, builds a long-term asset. While it takes longer to gain momentum, the traffic is organic (free), and the results are sustainable. This significantly lowers your customer acquisition cost in the long run. -
Do you guarantee the #1 spot on Google?No reputable agency can guarantee a #1 ranking with 100% certainty, as search engine algorithms are dynamic and unpredictable.
Our goal is to achieve the highest possible ranking for your site. We guarantee a significant boost in visibility and steady, sustainable growth in traffic. -
Do I need to continue SEO once I’ve reached the first page?SEO is not a "one-and-done" task. Your competitors are constantly working on their own sites, and search algorithms are updated frequently. To maintain your positions, consistent maintenance and content updates are essential.
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What happens if I stop paying for SEO?Unlike paid ads, where traffic disappears the second you cut the budget, SEO results have built-in momentum. However, without ongoing maintenance, your competitors will eventually overtake you and push you down the rankings.
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Do I have to commit to a long-term contract?No, we do not require a minimum contract term.
However, we recommend a period of 6 to 12 months to achieve meaningful, lasting results. We offer flexible terms because we believe the quality of our work—not a contract—is what keeps our clients with us. -
Can I change my pricing plan later on?Yes, you can upgrade or downgrade your plan with one month's notice, depending on your business needs and goals at any given stage.
Logo Design
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How many logo concepts will I receive?Depending on your chosen plan, Creative Manta develops between 2 and 5 unique logo concepts. You can then select your favorite direction for us to refine into the final version.
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In what formats will I receive the finished logo?We provide your logo in all the essential formats you'll need: vector files (AI, EPS, PDF) for high-quality printing without losing sharpness, and raster files (PNG, JPG) optimized for social media and web use.
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Do I get full copyrights to the logo?Yes. Upon final payment, you receive full ownership and copyrights of the final design for both commercial and personal use.
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Can I send my own ideas or sketches for the logo?Absolutely! We encourage clients to share their vision. Our team will analyze your ideas and transform them into a professional design that aligns with modern graphic standards.
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How long does it take to design a logo?We present the initial concepts within 2 to 3 business days. The final completion date depends on the number of revisions needed to achieve the perfect look for your brand.
Technical Support
and Content Management
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What does monthly website maintenance include?Our maintenance service at Creative Manta covers regular system and plugin updates, daily backups, security monitoring, speed optimization, and minor content adjustments.
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Is a maintenance subscription mandatory?It isn’t mandatory, but it is highly recommended for the security and stability of your site. A subscription ensures your business runs smoothly without downtime or technical glitches.
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How do you respond to technical issues?Clients on a maintenance plan receive priority support. We typically respond within the same business day and aim to resolve critical errors as quickly as possible.
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What happens if my site gets hacked?If you have a maintenance plan with us, we react immediately to clean the malicious code and restore your site from the latest backup. The security of your data is our top priority.
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Can I change my maintenance plan?Yes, you can upgrade or downgrade your plan at any time based on your business needs or the volume of traffic your site is handling.
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Does maintenance include hosting and domain services?Maintenance specifically covers the software and technical health of your site. However, we do assist with hosting provider communications and monitor your domain renewals to ensure your service remains uninterrupted.